Help Desk
Email: techsupport@mesalabs.com
Phone: 303-565-2724
For FreshLoc Support:
Email: FreshLocSupport@MesaLabs.com
Phone: (972)-759-0111 or (888) 225-9458
CheckPoint Knowledge Base
Our knowledge base section is reserved for customers who are currently subscribed to a support plan. It can be accessed when you log in to our Help Desk through the link below. If you are currently subscribed to a support plan but are unable to see the knowledge base area on your Help Desk user portal, please contact us at techsupport@mesalabs.com so that we can add the section for you.
CheckPoint Product Tutorials
Our tutorials are reserved for customers who are currently subscribed to a support plan. If you are currently subscribed to a support plan but do not have the login information, please contact us at techsupport@mesalabs.com so we can get you set up.
Remote Support
This section allows us to provide an on-line demonstration of the CheckPoint software while a live representative is on the phone with you. If you are a CheckPoint client, you can allow us to remotely access your computer for immediate user training, troubleshooting, and support.
For immediate support, please call 303-565-2724 or email us at techsupport@mesalabs.com
In order to begin your remote session, please click on the name of your support representative.