Customer Testimonials and Case Studies

‘We’ve had the Mesa (Checkpoint) system in place since 2006. We are using the system to monitor our incubators, refrigerators, regular freezers, ultra-low freezers and room temperatures. The Checkpoint system automatically monitors each unit every 15 minutes and we have ours set up so that if three consecutive readings our out of the range that we have established for the unit, an e-mail is send to certain individuals alerting them to the condition. We can then log in to the system and look for trends. This capability has saved us several times on a Friday afternoon when a refrigerator was going out and we were able to transfer the contents to a different refrigerator that day instead of finding everything warm and ruined Monday morning. The Mesa (Checkpoint) system is easy to use and it is very convenient to be able to see the current condition of every piece of equipment being monitored by the system at a glance as well as look back at past alerts or at dates in the past for any particular piece. The temperature probes themselves are replaced every year with new certified/calibrated probes and the system as a whole has been very robust.’

‘Rafael (Torres – Projects Manager) is a fabulous technical support representative and I am so pleased and grateful for his tenacity, patience and support throughout this entire process. Please make sure he is recognized in whatever way Mesa acknowledges their employees for going over and above to help their customers.’

‘This is just a note about how very satisfied we are with the work that David Bondi has done for us. Simply put, he is easy to work with, responsive, calm, in tune and communicative. Well, I do not think we have ever had the pleasure of working with a vendor that was just this terrific! Thank you…and please let him know we think he is A#1

PS. Your tech Brian Lewis, who came today for probe re-calibration, was excellent. He was knowledgeable and courteous.’

‘Just wanted to let you know that things went very smoothly with the install. All of the equipment arrived on time. Staff arrive on time and were well prepared/knowledgeable. I know it was not an easy task to make that happen with the last minute issues, but I wanted to thank you all for your work in coordinating and supporting us. It certainly helped make opening a new facility quite a bit easier.’

‘I have been in and around the very complex Automation and Integration world over 35 years and am known not to be easily impressed. I was truly impressed by Alberto Lola – (Regional Project Manager) for his extensive knowledge, problem solving skills, working with integrity and pride on behalf of your establishment, installation techniques, and making this project implementation in RECORD TIME.’

‘The CheckPoint Wireless Temperature Monitoring system is easy to use and provides accurate, reliable readings for all our blood products.’