Mesa Labs has many experts in the field on a daily basis, traveling the country to help our customers. Our customers are our highest priority and it shows through the service and professionalism of our field engineers. We would like to tell you a bit about these road warriors.
Nick Ball is a Principal Field Engineer at Mesa, based in Houston, Texas. Nick was part of Tempsys, Inc. when Mesa acquired them in 2013. He earned his MBA at Keller Graduate School of Management in 2009 and worked in residential remodeling and freelance IT throughout school. As part of Mesa’s Continuous Monitoring team, Nick travels 50% of the time, performing project walkthroughs, training, occasionally performing temperature mapping and generally supporting our customers in various ways with their CheckPoint, AmegaView or ViewPoint systems.
Nick’s favorite continuous monitoring project is managing the Medical University of South Carolina’s (MUSC) monitoring system. Nick not only performed the original CheckPoint install, but also visits annually to calibrate the system and ensure everything is running smoothly. Nick firmly believes in an optimistic and positive work ethic and lives his belief.
David Bondi is another Mesa expert that travels regularly to ensure our customers’ satisfaction and happiness. David is a Field Engineer for the Continuous Monitoring team, based in San Francisco, California. He travels primarily throughout the west coast where he installs and services all three of Mesa’s continuous monitoring systems.
David was born and raised in Anchorage, Alaska, and earned his Bachelors of Science in Applied Physics and Mathematics from the University of Oregon. He has a background in hardware installation and repair, and is very passionate about making sure Mesa’s equipment works properly in order to best protect customer assets.
David enjoys travelling and is willing to go anywhere to help a customer in need of assistance. He strives to do his best work possible every day and is most proud of his ability to be patient and remain calm in high pressure situations. David said, “It is best to never underestimate a project no matter how small or large it is. Always be prepared for the unexpected. It does not matter if you have been to a particular customer site before or not because every experience is different. Make the most out of every opportunity and do your best to learn something new every single day.”
Let’s talk monitoring!
Talk with one of our experts to get your questions answered and see how we can help you solve your continuous monitoring pain points.